Privacy Policy

 

At Social House, we work with people’s ideas and treat their personal data with the same care. Here, we explain in plain language what information we collect through this website, why we collect it, how long we keep it, and what rights you have under the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and Greek Law 4624/2019.

Ποιοι είμαστε

Social House, based in Athens, is the data controller responsible for processing your personal data.
Email: socialhouseagency.gr@gmail.com
Phone Number: +30 6940 894 358

What Information We Collect

  • From the contact form: Your name, email address, and message, along with any additional details you choose to share about your event or idea.
  • When you contact us directly by email, phone, WhatsApp, or Instagram: the information you choose to share with us during that conversation.
  • Technical Information: like most websites, our hosting server automatically logs technical information about your visit (IP address, browser type, date and time) to ensure security and proper functionality.

We do not use website analytics tools or advertising cookies. Please avoid sharing sensitive information, such as health data, through our contact form.

Why We Use Your Data

  • To respond to your enquiry. and discuss the event, artist booking, or collaboration you have in mind. Legal basis: taking steps at your request prior to entering into a contract (Article 6(1)(b) GDPR) and our legitimate interest in responding to people who contact us (Article 6(1)(f) GDPR).
  • To ensure the security and proper functioning of our website. Legal basis: our legitimate interest (Article 6(1)(f) GDPR).

We won’t send you newsletters or marketing messages without your consent, and we never sell or share your personal data with third parties for their own purposes.

Who Has Access to Your Data?

Your data is handled by the Social House team. To keep our website and communications running smoothly, we work with service providers who process your data on our behalf:

  • Papaki, for website hosting.
  • Hand and Mind, which designs and technically maintains the website.
  • Google (Gmail), where contact form submissions and our email correspondence are received.
  • Google Fonts, which hosts the fonts used on our website. To load them, your browser sends your IP address to Google.

If you contact us via WhatsApp or Instagram, Meta’s terms and privacy policy also apply. When we organise an event for you, we share only the information necessary to make it happen with the relevant partners, such as venues, suppliers, or artists. We disclose personal data to public authorities only when required by law.

Transfers Outside the European Union

Some of the providers mentioned above, such as Google and Meta, may process data outside the EU, primarily in the United States. In such cases, data transfers are carried out with the safeguards required by the GDPR, such as an adequacy decision by the European Commission or Standard Contractual Clauses.

Για πόσο τα κρατάμε

  • Contact form submissions are not stored in the website’s database. They are sent directly to our email inbox.
  • We keep our correspondence for as long as necessary to respond to your enquiry and discuss a potential collaboration. If we don’t move forward, we delete it within 24 months at the latest.
  • If we work together, we keep your data for the duration of our collaboration and thereafter for as long as required by law (for example, for tax purposes).
  • Server log files are retained for a limited period, in accordance with our hosting provider’s settings.

Cookies

Our website does not use analytics or advertising cookies. It only uses cookies that are technically necessary for the website to function properly, for example, to allow administrators to log in. These cookies do not require your consent, and you can delete or block them through your browser settings.

Your Rights

You can contact us at any time to request:

  • access to the personal data we hold about you,
  • to have your data corrected or completed,
  • to have your data erased,
  • to restrict how we process your data,
  • to object to the processing of your data when it is based on our legitimate interests,
  • to receive your data in a portable format so you can transfer it elsewhere.

Αρκεί ένα email στο socialhouseagency.gr@gmail.comWe will respond to your request within one month at the latest. If you believe we have mishandled your personal data, you have the right to lodge a complaint with the Hellenic Data Protection Authority (dpa.gr).www.dpa.gr).

Security

Our website uses an encrypted connection (HTTPS), access to its administration area is protected, and your data is accessible only to those who need it to assist you.

Changes to This Policy

If we make any changes to how we handle your personal data, for example, by adding website analytics tools, we will update this page and the date at the top.

If you have any questions about your personal data, our door is always open: socialhouseagency.gr@gmail.com